Surface the values behind competing priorities and prepare shared criteria, compromise options or a small experiment to resolve disagreement.
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Competing options and the actual decision. Default: Option A: redesign the help center. Option B: add in-app setup guidance. The team can complete only one this quarter.
Each side’s expressed reasoning, with available evidence. Default: Support wants A because existing customers cannot find answers. Product wants B because new customers struggle during first setup. The team has support topics but no recent onboarding observations.
Time, resources and limits on possible compromises. Default: Decision due next Tuesday. One designer and one engineer are available. Two customer observation sessions can be arranged before then.
Help facilitate this prioritization deadlock:
Option A: redesign the help center. Option B: add in-app setup guidance. The team can complete only one this quarter.
What each side says matters:
Support wants A because existing customers cannot find answers. Product wants B because new customers struggle during first setup. The team has support topics but no recent onboarding observations.
Decision deadline and constraints:
Decision due next Tuesday. One designer and one engineer are available. Two customer observation sessions can be arranged before then.
Restate each position fairly without guessing motives. Identify the underlying goals or values, distinguishing stated concerns from interpretations to check with participants. Look for a combined or sequenced option that addresses both sides, and show its tradeoff.
Propose decision criteria the team can agree on before applying them. If uncertainty drives the disagreement, suggest a bounded experiment with an observable result and a review date to agree. End with a neutral facilitator script and the single unanswered question most likely to change the decision. Do not manufacture consensus or announce a winner without the agreed evidence. Keep the focus on deciding together rather than judging the people involved.No public examples yet for version 1
Curated prompt only. No example output or model test is attached; model compatibility has not been verified. Default inputs are illustrative practice material; replace them with your own facts and context.
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